Control the way in.
Give access deliberately and keep it accountable.
ChartVPS uses encrypted Remote Desktop and configurable firewall rules. AlgoVPS requires customer authorization for support access.
Know what you're building on.
Your trading systems, research, and client services have a lot riding on them. Get a clear view of the technology behind them, the controls in place, and the evidence you can review.
01INDEPENDENT ASSURANCE
A report you can review. A scope you can check.
ChartVPS holds a SOC 2 Type II report. An independent auditor tested how its controls operate over a three-month period, building on the earlier Type I report.
Start with the Type II report, then review the systems it covers alongside your proposed deployment. ChartVPS Enterprise supports that conversation for trading firms, resellers, and platform builders.
Match the evidence to the service.
ChartVPS's SOC 2 report defines the systems and controls assessed. For AlgoVPS or Punchy.Cloud, we'll review your requirements against the specific service and confirm any applicable assessment scope. Shared hosting principles do not extend a report's coverage to other brands or a customer's own application.
02OUR HOSTING PRINCIPLES
One foundation. Three hosting brands.
ChartVPS and AlgoVPS follow the same principles for access, protection, visibility, and recovery. Those principles also guide Punchy.Cloud as we build toward its 2027 launch.
See how those principles take shape in the ChartVPS and AlgoVPS services available today.
Protect the connection.
Protect the network and plan for interrupted connections.
ChartVPS combines DDoS filtering with redundant connectivity. AlgoVPS also uses redundant network paths.
Keep the workload in view.
Keep workloads visible so problems can be investigated.
ChartVPS uses ServerIQ for resource, event, and process monitoring. AlgoVPS includes around-the-clock monitoring.
Keep a way back.
Make recovery part of the service design.
ChartVPS provides encrypted off-server daily snapshots. AlgoVPS includes daily backups. Review recovery arrangements for your chosen service.
Know the response plan.
Have a response plan people can follow.
Request ChartVPS's incident response and business continuity policies. Bring your escalation and notification requirements to the review.
Follow the data.
Set clear rules for access, retention, and deletion.
Review ChartVPS's data handling policies and AlgoVPS's terms for retention, access, correction, and deletion of personal data.
03YOUR BRAND & SERVICE
Different products. Different questions.
A trading server and a research platform call for different reviews. Start with the brand, the information you'll share, and the way you plan to use it.
ChartVPS
WHAT YOU CAN REVIEW
Deployment scope, access controls, recovery arrangements, and the SOC 2 report.
AlgoVPS
WHAT YOU CAN REVIEW
Encrypted connections, customer-authorized support access, and published privacy rights. Confirm hosting and recovery arrangements for your deployment.
ServerIQ
WHAT YOU CAN REVIEW
Outbound-only monitoring connections and Owner, Admin, Operator, or Viewer roles. Review which metrics are collected and where alerts go.
Investology
WHAT YOU CAN REVIEW
Research and model outputs come with published disclosures covering their use, limitations, and the distinction from personal investment advice.
TradeMath
WHAT YOU CAN REVIEW
The Edge page shows historical replay statistics, cost assumptions, house-book results, and engine changes, including ideas tested and set aside. The methodology guide explains how to read the analytics.
PUBLIC PREVIEWExplore the brand
Punchy.Cloud
WHAT YOU CAN REVIEW
The same hosting principles guide its 2027 launch. Discuss access, recovery, data handling, and planned workloads as the service takes shape.
COMING 2027Explore the brand
04DOCUMENTS & CONTACTS
Bring your checklist.
Review the public detail, request supporting documents, or walk us through your organization's requirements.
ACCESS BY REQUEST
Reports & policies
Use the ChartVPS Trust Center to request the SOC 2 Type II report and supporting security policies. Report access is subject to NDA.
ChartVPS Trust Center (opens in a new tab)PUBLIC OVERVIEW
Infrastructure & operations
Explore ChartVPS's hardware, network, server management, and recovery setup.
Technology & infrastructure (opens in a new tab)PUBLIC UPDATES
Service status
Check the ChartVPS status page for service updates when you're reviewing availability.
ChartVPS service status (opens in a new tab)More to put on your checklist.
Go deeper on ChartVPS's access controls, staff training, and insurance. Request the detail your review calls for.
Access & activity
Review multi-factor authentication, role-based permissions, and audit logging in ChartVPS's Trust Center, including where they apply to your deployment.
People & changes
Explore privacy, phishing, social engineering, and secure development training, alongside change management and asset management policies.
Cyber insurance
Ask for current ChartVPS cyber insurance details, including the insured entity, limits, and coverage relevant to your service.
Need something specific?
Tell us the brand, your intended use, and the documents or requirements you need to work through.